Privacy Policy

1. Introduction

This Privacy Policy explains how SparrowiMailer, operated by individual trainer Shubham Kumar Tiwari (“we”, “our”, or “us”), collects, uses, stores, and protects your information when you visit our website, make payments, or participate in our online training and educational activities. By using this website or enrolling in any training, you agree to the practices described in this policy.[web:96][web:104]

2. Information We Collect

Depending on how you interact with us, we may collect the following types of information:

• Personal Data: Name, email address, phone number, city/country, and other contact details you provide when filling forms, booking training, or contacting us.[web:101][web:104]
• Payment & Billing Data: Limited billing information necessary to process course or training fees via third‑party payment gateways (for example, Razorpay). Card or UPI details are handled by the payment provider, not stored directly by us.[web:67][web:109]
• Usage & Technical Data: IP address, browser type, device, pages visited, time spent, and similar analytics data collected through cookies or tracking tools.[web:96][web:100]
• Communication Data: Messages, emails, or support requests you send to us, plus any feedback or testimonials you choose to share.[web:101]

3. How We Use Your Data

We use the information collected for purposes such as:

• Creating and managing your learner or enquiry profile.[web:104]
• Processing course / training fee payments and sending confirmations or invoices.[web:67][web:100]
• Providing access to live sessions, recordings, and educational materials.[web:105]
• Communicating about schedules, reminders, support, and important changes to our services.[web:101]
• Improving our website, content, and training experience using aggregated analytics.[web:96][web:103]
• Complying with legal obligations and responding to lawful requests from authorities, if required.[web:108]

4. Cookies and Tracking Technologies

Our website may use cookies, analytics scripts, and similar technologies to understand how visitors use the site, measure performance, and improve content. You can control or disable cookies through your browser settings, but some features may not function properly if cookies are turned off.[web:96][web:100]

5. Sharing Your Information

We do not sell your personal information. We may share limited data only with:

• Service Providers: Third‑party tools such as payment gateways, email services, or analytics platforms that help us deliver training and operate the website.[web:96][web:109]
• Legal or Regulatory Authorities: When required to comply with applicable laws, regulations, or legal processes.[web:108]
• Operational Needs: Internal use by Shubham (as an individual operator) for managing schedules, learner records, and support.[web:104]

6. Data Retention

Personal data is retained only for as long as necessary to deliver training, maintain records for legitimate business or legal purposes, or as required by applicable law. If you request deletion of your personal data and there is no legal obligation to retain it, reasonable steps will be taken to delete or anonymize it.[web:101][web:108]

7. Security Measures

Appropriate technical and organizational measures are used to protect your information, such as restricted access, secure connections (HTTPS), and reliance on reputable payment and hosting providers. However, no online system can guarantee complete security, and you use the website and training services at your own risk.[web:96][web:112]

8. Your Rights

Subject to applicable law, you may have the right to:

• Request access to the personal data we hold about you.[web:101][web:110]
• Request correction of inaccurate or incomplete data.[web:101]
• Request deletion of your data, where legally permissible.[web:103][web:110]
• Object to or restrict certain types of processing.[web:112]
• Withdraw consent where processing is based on consent.[web:110]

To exercise any of these rights, please email info@sparrowimailer.com.

9. Children's Privacy

SparrowiMailer’s training and website are intended for adults and business users. We do not knowingly collect personal data from children under the age required by local law (for example, under 13 or under 18, depending on jurisdiction). If we become aware that such data has been collected, it will be deleted as soon as reasonably possible.[web:96][web:108]

10. International Visitors

The website and training are operated from India, and your data may be stored or processed in India or other locations where our service providers operate. By using the website, you consent to the transfer of your information to these locations, subject to applicable laws.[web:102][web:108]

11. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in services, legal requirements, or technical practices. Updated versions will be posted on this page with a revised “Effective Date”. Your continued use of the website or training after changes are posted will be treated as acceptance of the updated policy.[web:96][web:103]

12. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how your data is handled, please contact:
Email: info@sparrowimailer.com

Effective Date: 16/06/2025 (subject to update as services launch and expand).