Shipping & Delivery Policy

How digital training access and communication are delivered for SparrowiMailer training by Shubham Kumar Tiwari.

1. Nature of Services

SparrowiMailer, operated by individual trainer Shubham Kumar Tiwari, provides online training and digital educational services related to email marketing. No physical products are sold, and nothing is shipped by courier or logistics providers.[web:116][web:128]

2. Digital Delivery Only

All services, including live classes, recordings, and learning materials, are delivered digitally via email, video‑conferencing links, online platforms, or downloadable resources. Once payment is confirmed, access details are shared to the email address provided at the time of registration.[web:120][web:126]

3. Delivery Timelines

For scheduled live batches, joining details (such as meeting links or platform access) are typically sent within 24–72 hours of payment confirmation or at least a few hours before the batch starts. For self‑paced or recorded programs, access is usually provided within a reasonable time after the payment is successfully processed.[web:116][web:120]

4. Email & Contact Details

Learners are responsible for providing a correct and active email address and checking their inbox, spam, and promotions folders for access emails. If an incorrect email is entered or emails are not received, learners should contact support promptly with payment proof so that updated access details can be shared.[web:123][web:131]

5. Non‑Receipt of Access

If you do not receive your access details within the expected timeframe, please email info@sparrowimailer.com with your name, registered email, and payment information. Once verified, the access information will be resent or alternative access will be arranged as soon as reasonably possible.[web:119][web:125]

6. Geographic Scope

Since the services are delivered online, learners from different locations (including outside India) may enroll, subject to internet connectivity, time‑zone differences, and any applicable legal restrictions. No additional ā€œshipping chargesā€ apply because no physical shipment is involved.[web:118][web:126]

7. Changes to Sessions or Access

Session timings, platforms, or access methods may be updated if required (for example, platform change or rescheduling). Any such changes will be communicated by email or through the chosen communication channel. Learners are requested to regularly check updates sent by the trainer.[web:129][web:135]

8. Policy Updates

This Shipping & Delivery Policy may be modified from time to time to reflect changes in how training is delivered. The latest version will always be available on this page. Continued use of the website or enrolment in training indicates acceptance of the updated policy.[web:127][web:130]

9. Contact Us

For any questions regarding how training access is delivered, please contact:
Email: info@sparrowimailer.com

Effective Date: 16/06/2025 (subject to update as services evolve).