Support

Real humans,
real fast.

Median response under 4 hours. Real people, no scripts, no AI deflection loops. Pick the channel that works best for you.

All systems operational · Last checked 17:32 IST

Uptime: 99.98%

Email support

Best for billing, account issues, technical questions, and feature requests.

info@sparrowimailer.com

< 4 hr median reply

Live chat

Click the chat bubble in the bottom-right corner of your dashboard for instant help during business hours.

Mon – Sat · 9 am – 8 pm IST

Priority support

Dedicated Slack channel, 4-hour SLA on Scale, 1-hour SLA on Enterprise. Upgrade to unlock.

Paid plans only

< 4 hr

Median first response

24 × 7

Critical issue monitoring

99.9%

SLA uptime on paid plans

Get in touch

Reach us your way.

Pick the channel that's easiest. We read every message and aim to reply the same business day.

info@sparrowimailer.com

Billing, technical issues, account questions.

Hours

Mon – Sat · 9 am to 8 pm IST

Urgent outage? Email us anytime — we monitor 24×7.

Twitter / X

@sparrowimailer

Quick questions and product updates.

Send a message

Tell us how we can help

Self-service

Popular guides & tutorials.

Engineer-written tutorials that go straight to the fix. No fluff.

Still have questions? Just ask.

Our team replies to every support message. Median first response is under 4 hours.

Email us now Create free account

Real humans,real fast.

Email support

Live chat

Priority support

Reach us your way.

Tell us how we can help

Popular guides & tutorials.

How to improve email deliverability: a 2026 playbook

The complete email warmup guide for cold outreach

SPF, DKIM and DMARC — set them up correctly, once

How to clean an email list before your next send

Subject lines that survive Gmail tabs in 2026

Writing cold emails that actually book meetings

Still have questions? Just ask.

Real humans,
real fast.